JOB ALERT| E-Commerce and Customer Service Assistant – Cherry Red Records

We have an exciting new opportunity for someone to join us in a full-time position at Cherry Red Records. We’re looking for  a bright, motivated and enthusiastic person to join our very busy e-commerce team. Here are the details…

E-Commerce and Customer Service Assistant – Cherry Red Records 

Cherry Red Records is looking for a new e-commerce and customer service assistant to join our busy team. The person we are looking for needs to be a bright, motivated and enthusiastic individual, who is organised and has a keen eye for detail. 

They should have a strong passion for a variety of music types and won’t mind getting stuck in to help the team out.

The assistant’s main duties will be to help manage our very busy mail-order and online e-commerce business. 

An important part of this role is to maintain our high standards of customer service via email, phone, or even post.

Other tasks include liaising with our fulfilment partner to manage the order process from start to finish, as well as working with them to resolve any logistical issues. 

The successful applicant will also maintain general front of house and office admin tasks such as ordering stationary, receiving deliveries, sending the post out and collating and presenting monthly e-commerce figures.

This is a busy and essential office-based role at Cherry Red Records and a great opportunity to launch a long career at one of the UK’s oldest and most successful independent record labels.