How To Order
Online (the preferred and quickest method!)
You can order on the internet via credit card by simply adding to your shopping basket and going through our easy checkout process. Our checkout script is fully secure, using 128 bit encryption – check for the padlock in the status bar. Due to customer demand, you can now also use PAYPAL as well.
By Phone
To order over the phone by debit or credit please call our office, where someone will be on hand to take your order. Please have your card details ready, and if you know them catalogue numbers of the titles you wish to purchase. 0208 996 3120. Lines are open 10.00AM to 6.00PM (GMT).
By Post
You can also order by post via cheque or postal order (all UK Pounds Sterling only).
Please make all postal payments payable to Cherry Red Records Ltd.
Simply print out the final order page and post it with your payment and address to us.
Att Mail Order
Cherry Red Records
Power Road Studios
114 Power Road
W4
Credit Cards
We accept all major debit and credit cards (excluding American Express and Solo). We cannot accept VISA Electron cards, but standard VISA is OK.
Delivery Charges
£1.35 UK £4.00 EU £5.10 ROW standard CD or DVD (if subsequent items are placed in the same order, a sliding postage scale will automatically apply to your order).
£7.50 for UK Special Delivery. When you purchase this additional cover we will send your items Special Delivery in the UK- this guarantees delivery the next day before 1pm. Obviously the next day is subject to when the item has dispatched.
EU Insured Delivery – £7.50
ROW Insured Delivery – £10.00
Additional Insurance in the EU and ROW means your item(s) will be sent with AIRSURE. AIRSURE provides you a tracking number with which you can then track your packages progress via Royal Mail here.
Alternatively visit www.royalmail.co.uk and search Track and Trace.
PLEASE NOTE: For EU and ROW orders we HIGHLY recommend that Airsure is purchased. We will not take responsibility if your package goes missing without Airsure.
Delivery Times
If your order is in the office we operate on a 24hr turn around. However as the warehouse is not onsite we tend to dispatch orders within 3 working days.
If your order contains multiple items, some of which are pre-orders or items currently out of stock, we will send all items which are available at the time of your order, and send all subsequent items as and when they become available.
UK delivery times – Orders should be received 1-4 days after dispatch. Items are sent 1st class.
Europe delivery times – Orders are sent using Airmail and should be received 6-8 days after despatch.
Rest of the world delivery times – Orders are sent using Airmail and should be received 8-10 days after despatch.
If you have any questions regarding how to order or payment methods, please contact claire@cherryred.co.uk / jonsidwell@cherryred.co.uk
